Privacy Policy
Effective date: 9/13/2023
At Conversa by AI Efficiencies LLC, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal information. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy.
Remember that your use of Conversa by AI Efficiencies LLC’s Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.
You may print a copy of this Privacy Policy for your records. If you have a disability and require assistance, please contact us at hello@conversa.ai.
What This Privacy Policy Covers
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.
Categories of Personal Data We Collect
The chart below details the categories of Personal Data that Conversa collects:
Identifiers
Personal Data We Collect
Name, Email, Phone, Address
Source(s) of Personal Data
Directly from users
Categories of the Third Parties With Whom We Share this Personal Data
Services providers, Cloud Hosting providers
Commercial Information
Personal Data We Collect
Purchase history, transaction details
Source(s) of Personal Data
From the use of our service
Categories of the Third Parties With Whom We Share this Personal Data
Services providers, Cloud Hosting providers
Electronic Network Activity
Personal Data We Collect
Cookie data, interactions with our service
Source(s) of Personal Data
From the use of our service
Categories of the Third Parties With Whom We Share this Personal Data
Services providers, Cloud Hosting providers
Data Security & Retention
We seek to protect your Personal Data from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures based on the type of Personal Data and how we are processing that data. For example, the Services use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of Personal Data you provide to us. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanisms; limiting access to your computer or device and browser; and signing off after you have finished accessing your account. We retain Personal Data about you for as long as you have an open account with us and for six months after the termination of your account for archival and billing purposes, or as otherwise necessary to provide you with our Services. In some cases, we retain Personal Data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule, or regulation. We retain a user’s subscription and purchase history indefinitely for archival purposes.
Personal Data of Children
As noted in the Terms of Use, we do not knowingly collect or solicit Personal Data about children under 16 years of age; if you are a child under the age of 16, please do not attempt to register for or otherwise use the Services or send us any Personal Data. If we learn we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided Personal Data to us, please contact us at hello@conversa.ai.
California Resident Rights
If you are a California resident, you have the rights set forth in this section.
Google APIs and Limited Use
Conversa’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Dispute Resolution
If you have a dispute with us relating to our privacy practices, please contact our customer service or legal department. Most disputes can be resolved that way. If we can’t resolve our dispute that way, we hope you'll agree to mandatory individual arbitration of disputes as explained in the Terms of Use. The parties shall use their best efforts to settle any dispute, claim, question, or disagreement arising out of or relating to the subject matter of this Privacy Policy directly through good-faith negotiations, which shall be a precondition to either party initiating arbitration. If such negotiations do not resolve the dispute, it shall be finally settled by binding arbitration in San Diego, CA.
Changes to this Privacy Policy
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the Conversa website, by sending you an email, and/or by some other means. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
Contact Information
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
Phone: 888-927-2664
Email: hello@conversa.ai
Address: AI Efficiencies, 6160 Fairmount Ave, STE E, San Diego, CA 92120